Frequently Asked Questions
Everything you need to know about your Baggo experience.
What materials are Baggo bags made from?
We pride ourselves on using premium, ethically sourced materials, including full-grain leather, sustainable vegan alternatives, and high-density water-resistant fabrics for our sports collection.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition and packaging for a full refund.
Do Baggo products come with a warranty?
Yes, all our bags are covered by a 1-year limited warranty that protects against manufacturing defects in materials and craftsmanship.
How should I clean and maintain my bag?
For leather items, we recommend using a damp cloth and a specialized leather conditioner. For nylon and fabric bags, spot cleaning with mild soap and warm water is best. Avoid machine washing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Klarna and Affirm.